Date: 01-19-2018

Want to save time when working with a new SmartStart install without having to call Tech Support?

The new self-service portal allows you to change customers' e-mail address, reset customers' password, view current device settings, and check device signal strength within 48 hours after new device activation.  

Try it here: https://www.directechs.com/SmartStart/TroubleShooting

(you must be logged into Directechs to access)